Telephony Fundamentals

Course Name: Telephony Fundamentals


Course Description

This course covers fundamental concepts related to voice networks. The course emphasizes circuit-based voice networks, but it also includes an overview of packet-based voice networks. Concepts covered include industry history, network elements and organization, voice digitization, signaling, access and trunking options, traffic engineering concepts, and regulatory issues


Delivery Mode and Course Objectives

Upon completion of this course, the participants are expected to have a good understanding of concepts as detailed below.


The Telephone Network

  • Voice Transmission
  • Switching
  • Signaling and SS7
  • Access/Trunking Options


Course Prerequisite

Although this course requires no previous knowledge or understanding of related technologies & standards, a basic understanding of communication would be beneficial.


Delivery Media

  • Streaming audio and video presentation
  • Student quizzes


For detailed content on each included module refer eLearning catalog.